Privacy & Security

Baji AF Privacy Policy — How Your Data Is Kept Safe

At Baji AF, your personal information is treated with the same care as a trust. This page clearly explains what data we collect, why we collect it, and how it's kept safe.

Last Updated: January 2026 English Version

Our Commitment

Baji AF's Six Core Principles for Data Protection

SSL Encryption Always Active

Every transaction and data exchange on Baji AF is protected by 256-bit SSL encryption. No third party can intercept your information in transit.

Data Is Never Sold

Baji AF does not sell your personal data to any third party. Not ever. That is a non-negotiable commitment.

Minimal Data Collection

Baji AF collects only what's needed to provide our services. We never ask for information that isn't necessary.

Data Deletion After a Set Period

Data that is no longer needed is routinely deleted. Your information is never held indefinitely without reason.

Regular Security Audits

Baji AF's servers and databases are regularly audited by third-party security experts. Any vulnerabilities found are addressed promptly.

Your Data, Your Control

You have the right to view, correct, or request deletion of your personal data on Baji AF.

When This Policy Takes Effect

This privacy policy applies to you from the moment you open an account with Baji AF. The cookie policy also applies when browsing the site.

1. What Information We Collect

Baji AF collects your information in two ways — what you provide directly, and what is gathered automatically while you use the platform. Full details are listed below.

Data Type Example How We Collect It
Identity Information Name, date of birth, national ID number Registration
Contact Information Email, phone number, address Registration
Financial Information Mobile banking number (bKash/Nagad), bank details Payment Setup
Gaming Information Betting history, win/loss record, session duration Automatic
Device & Connection Information IP address, browser type, operating system Automatic
Cookies & Tracking Information Session cookies, preference storage Cookies

Full card numbers and CVV codes are never stored on Baji AF's servers. Payment details are held securely in a PCI-DSS compliant payment gateway.

2. How Your Information Is Used

Baji AF uses your information solely to improve our services and to make your experience safer and more seamless. Every use of your data has a clear purpose — no vague or assumed uses, ever.

  • Account creation and identity verification (KYC process)
  • Processing deposits, withdrawals, and transactions
  • Prevention of fraud, money laundering, and illegal activity
  • Personalizing your gaming experience and keeping you informed about relevant offers
  • Providing customer support and resolving issues
  • Monitoring and enforcing responsible gaming policies
  • Meeting regulatory requirements and fulfilling legal obligations
  • Ensuring platform security and technical improvements
Marketing Communications

To opt out of promotional emails or messages from Baji AF, go to your account settings or contact support. Please note that transactional and security-related messages will still be sent.

3. Who We May Share Your Data With

Baji AF does not sell your data. That said, we share limited information with trusted partners when necessary to deliver our services — and only the minimum required in each case.

  • Payment processors (bKash, Nagad, bank) — to complete transactions
  • Game software providers — limited session data for game operation purposes only
  • Identity verification service — for KYC processing
  • Regulatory authorities — as required by law
  • Law enforcement — in response to valid legal orders or investigations

Baji AF does not send your information anywhere beyond what is stated above. Your data is never shared with third-party advertisers or data brokers.

4. Technical Measures for Data Security

Baji AF's security measures go beyond legal compliance — they're built to genuinely protect you. Protection is in place at both the technical and organizational level.

Transport Layer Security

TLS 1.3 protocol is used for all communication on the site and app.

Encrypted Storage

Sensitive data is stored in the database using AES-256 encryption.

Real-Time Monitoring

Any unusual login attempts or transactions trigger an immediate alert.

Access Control

Staff can only access the data relevant to their specific role.

Regular Backups

Data is securely backed up to prevent loss in the event of a technical issue.

Penetration Testing

External security experts review our systems multiple times a year.

Baji AF's website and app use cookies — small files stored in your browser that help improve site functionality. There are three types of cookies.

  • Essential Cookies: Login sessions and security tokens are essential for the site to function — they cannot be disabled
  • Functional Cookies: Remembers your language preference, game settings, and similar choices
  • Analytics Cookies: Which pages get the most visits, where issues occur — this data is used to improve the site

Cookies can be managed through your browser settings. However, disabling essential cookies may affect how the site functions.

6. Your Data Rights

Baji AF believes you should have control over your own data. As a Baji AF member, you have a number of important rights.

  • The right to know what information Baji AF holds about you
  • The right to correct inaccurate or outdated information
  • The right to request deletion of your data under specific conditions
  • Right to Opt Out of Marketing Communications
  • The right to object to how your data is processed
  • Data Portability — the right to receive a copy of your data

To exercise any of these rights, get in touch with the Baji AF support team. All requests will be responded to within the designated timeframe. In some cases, data may need to be retained due to legal obligations or security requirements.

Contact Our Data Protection Officer

For any privacy-related complaints or questions, email us directly at: [email protected]

7. Changes to This Policy

Baji AF's privacy policy may be updated from time to time — due to new regulations, technical changes, or service expansions. For any significant updates, a notification will be sent to your registered email and announced via a banner on the platform.

The "Last Updated" date at the top of this page always reflects the most recent change. Continued use of the platform after any update constitutes acceptance of the revised policy. If you have questions about any part of this policy, please contact support.

FAQ

Member FAQs

Baji AF's customer support is available 24/7, every day of the week — even if something comes up at 3 a.m., help is there. The fastest way to reach us is via the platform's live chat, where you'll typically get a response within minutes. For less urgent matters, you can also email us at [email protected] — we usually respond within 24 hours. Logging in and opening a ticket through the "Support" or "Help" option is best for complex issues. Assistance in Bengali is available across all channels.

Some account details on Baji AF can be updated directly from your profile page, such as your address or preferred language. However, sensitive details like your mobile number, email address, or date of birth must be changed by contacting our support team directly, as these are tied to identity verification and require a confirmation process before any update is made. In most cases, changes are processed quickly when there's a valid reason. Reach out via live chat and be ready to provide a copy of your ID if requested.

Your data is safe — play with complete peace of mind

Your privacy is protected at Baji AF. Register in a secure environment and start enjoying the experience.

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